Hello? Can you hear me? Did someone else just join? Bear with me for one minute while I figure out who’s missing from the call…
Sound familiar? Unfortunately, yes. That’s the common introduction for many conference calls.
Let’s face it—running a conference call can be overwhelming at times. You need to deal with any technical glitches that come up. You need to keep track of who’s participating in the conversation. And, you need to do that all while you keep the discussion moving in the right direction.
It’s enough to have anyone tearing their hair out. But, here’s the good news: If you’re looking for a simple way to eliminate those common conference call-related frustrations, a coordinator-assisted call could be just what you need.
With a coordinator-assisted conference call, an expert coordinator handles all of the logistical elements of your call while you focus on the important part: leading a productive conversation.
Ahead of your call time, you’ll chat with your assigned coordinator to talk through any important updates or last-minute changes.
Then, when other participants join your call, the coordinator will take care of all of those seemingly minor things that used to inspire your conference call nightmares, including:
• Answering calls and greeting participants
• Providing necessary instructions
• Monitoring call quality
• Assisting when things go wrong
• Introducing different speakers
• Managing any Q&A sessions
• Recording your meeting
• Compiling a list of participants
Here at Connex, we look at your conference coordinator as your problem preventer. Your coordinator is there with you every step of the way to ensure that your conference call goes off without a hitch!
That all sounds pretty great, right?
But, rest assured, not every conference call you host needs a coordinator to step in.
With that in mind, when should you consider the coordinator-assisted option? Here are four signs you could benefit from it.
Perhaps you’re anticipating a large group of participants to join your call. Or, maybe you haven’t hosted a conference call before and are worried about knowing how to use the different features.
If you’re feeling particularly anxious about getting the logistics worked out, utilizing a coordinator-assisted conference call can help you learn the ropes and gain some confidence—without obsessing over whether or not something is going to go wrong.
A conference coordinator is great for some added peace of mind—especially when you’re worried about managing everything yourself.
You know how easily discussions and meetings can run off the rails—despite your very best intentions.
This is another time when a conference coordinator can be so helpful.
From keeping an eye on the time and introducing presenters to leading your Q&A sessions and ensuring that everyone gets a chance to chime in, a coordinator-assisted call ensures that your conversation stays on track—without you having to be the one to lay down the law.
When you’re hosting a conference call where you know a lot of important, urgent, or sensitive matters will be discussed, the last thing you want is to be distracted. You need to be engaged in that conversation—not fiddling with mute buttons or troubleshooting tech issues.
That’s the wonderful thing about working with a conference coordinator. He or she can handle all of those details, so that you can focus on the big-picture discussions that are happening.
With one less thing on your plate, you’ll have far more attention and energy to dedicate to the truly important stuff.
There are tons of benefits that come along with coordinator-assisted conference calls. But, that doesn’t mean you need to use this feature for every single call you host.
A weekly meeting with your remote team members, for example, might not need a coordinator on hand.
But, for those larger or more important calls when you need to look polished and professional in front of clients, investors, or other stakeholders? Utilizing a conference coordinator will ensure that your call is free of errors—and, thus, give your professional reputation a boost.
Curious About Coordinator-Assisted Conference Calls?
We’re happy to help! Get in touch about our reserved conferencing solutions, and prepare to enhance your meeting experience.