Why You Should Start
Recording Your Conference Calls
Haven’t yet explored all of the features of your conferencing solution? Well, there’s one you’ll want to get familiar with sooner rather than later: the option to record your conference calls.
What exactly makes this feature so useful? We’re breaking down all of the reasons why you should begin recording your conference calls starting today. Trust us—you’ll be glad you did.
1. You Can Focus on What Matters
Let’s face it—it’s tough to devote your attention to a conversation when you’re frantically jotting down notes. Fortunately, you can totally eliminate that burden by recording your call. You won’t feel the need to document every word, as you know you’ll be able to return to the exact conversation later.
So, quit feverishly scribbling and scrawling and instead focus on engaging in the discussion that’s happening. That’s why you’re there in the first place, right?
2. You Can Create Resources
Does a certain colleague need to get up to speed on an important conversation that happened? Or, did you do an in-depth training session with remote employees?
By recording those calls, you’ll have existing resources that you can share with everyone from new employees to other stakeholders. Rather than needing to recall the details of that discussion or repeat that entire training module, you can simply pass along the recording and get everyone on the same page—without any additional effort required from you.
3. You Can Keep Better Records
This next benefit is pretty obvious: Recording your conference calls empowers you to keep more accurate records. Sure, notes and summaries can be helpful. But, it’s easy for things to get lost in translation. By recording your calls, you have the verbatim conversation for safekeeping.
So, whether you need to resolve a conflict or get more clarity on a decision, you can return to that recording to get the information you need—without any potential for disagreement about what was actually said. That’s an undeniably handy resource to have in your corner!
4. You Can Streamline Your Hiring Process
In terms of job interviews, video conferencing is continuing to gain steam. It offers more flexibility for candidates, while also saving the employer money. One OfficeTeam survey of 500 hiring managers found that 63% use video conferencing for interviews.
But, in addition to convenience and cost savings, there’s another perk that comes along with using conferencing: You can record those interview conversations. There are a lot of people that need to be involved with hiring decisions. By having that recording, you can directly share that interview with other stakeholders—rather than needing to try to summarize and relay the details of that interaction with everyone who needs to be in the loop.
5. You Can Increase Convenience
Hosting a call across numerous different time zones? Having a tough time balancing everyone’s busy schedules and landing on a mutually agreeable time for all attendees? Scheduling a call can be one of the most difficult parts. You don’t want people to miss out simply because they aren’t able to attend the live conversation.
This is another case where recording your call can come in handy. When your call has concluded, you can immediately share the recording with everyone who needs it—including people who participated in the discussion in real-time and people who were unable to attend (but still want the information).
6. You Can Use Recordings to Improve in the Future
Hosting a conference call isn’t always easy. Keeping the conversation on track and ensuring that things go off without a hitch requires some focus. One of the lesser known benefits of recording your call? Using that to inform future calls and improve moving forward.
Having that recording gives you the opportunity to listen back and review what went well—and what didn’t. Should you have left more time for the Q&A portion? Should you have been a little more involved in steering the conversation so those tangents didn’t take up too much time?
That’s all important knowledge for you to have to host even better calls in the future.
If there’s one conferencing feature that’s worth exploring immediately, it’s the option to record your calls. As the above benefits prove—you’ll be glad you have those recordings in your back pocket!